FAQs
Have a question? Find answers to common queries about our mobile auto repair service.
MobileAutoRepair.com is all about bringing top-quality auto repair and maintenance services directly to you. Instead of dealing with the hassle of taking your car to a shop, our vetted and certified mechanics come to your location—whether it’s your home, office, or elsewhere—to perform diagnostics, repairs, and routine maintenance on-site.
We offer a wide range of services, from fixing no-start issues and addressing check engine lights to performing engine repairs, brake jobs, and preventative maintenance. Our goal is to provide professional, reliable, and convenient automotive care while saving you time and stress. At MobileAutoRepair.com, we believe in transparency, convenience, and delivering high-quality work that gets you back on the road with confidence.
Booking a service with MobileAutoRepair.com is quick and easy! Just give us a call at 888-608-MECH or fill out the Book Now form to connect with one of our friendly dispatchers. They’ll ask for details about your vehicle and the issue you’re experiencing, then provide you with a personalized quote for the service.
If you’re satisfied with the quote, you’ll make a refundable scheduling deposit to secure your appointment. After that, you can either choose a date and time that works best for you, or request ASAP service if you’re in urgent need of help. Once everything is set, you’ll be connected with one of our certified mechanics who will come out to your location and take care of the repair, getting you back on the road in no time.
At MobileAutoRepair.com, we make car repairs simple, convenient, and stress-free—right at your doorstep!
Yes! All of the mechanics at MobileAutoRepair.com are ASE certified and fully insured by us. This means they meet the highest standards of automotive expertise and professionalism. You can trust that every mechanic we send is qualified to perform high-quality repairs, whether it’s routine maintenance or a complex fix. With certification and insurance, your vehicle is in safe, capable hands, and your satisfaction and peace of mind are always our top priorities.
What truly sets MobileAutoRepair.com apart from traditional shops is convenience and personalized service. Instead of rearranging your day to drop off your car and wait around, our certified mechanics come directly to your location—whether that’s your home, office, or even the roadside. This means no long waits, no towing fees, and no need to adjust your schedule.
Additionally, we offer transparent pricing with no hidden fees, so you know exactly what you’re paying for before we begin any work. You get a personalized quote after speaking with one of our dispatchers, and you can choose a service time that fits your needs, including ASAP options.
Our mechanics are not only ASE certified and insured, but they also provide high-quality, professional repairs with the same expertise you’d expect from a traditional shop, all while you enjoy the comfort of your own space. With MobileAutoRepair.com, you’re guaranteed expert service that’s designed to make auto care easier and stress-free!
Yes, you can supply your own parts for repairs with MobileAutoRepair.com. However, please be aware that if the parts you provide fail or cause issues, you will be responsible for the cost of labor to replace or fix them. We offer a discounted labor rate in such cases. If the failure is determined to be due to our technician’s error, we will cover the labor costs.
We recommend using high-quality, OEM (Original Equipment Manufacturer) parts to ensure the best performance and longevity for your vehicle. If you have any questions about the parts you’re considering or need advice on choosing the right ones, feel free to ask our team for guidance.
Yes, we offer a 90-day labor warranty on all the work we perform at MobileAutoRepair.com. This warranty covers the labor involved in the repairs and ensures that if any issues arise related to the work we did, we will address them at no additional cost.
You also have the option to extend your labor warranty to 1 year for just $129 more. This extended warranty provides added peace of mind, covering labor costs for a full year beyond the standard 90-day period.
Please note that the warranty excludes work that is inspected or performed elsewhere during the warranty period. For engine and transmission swaps, the warranty terms may vary. Additionally, a service fee will apply for issues unrelated to the original work completed.
If you have any questions about our warranty options or need more details, feel free to reach out to us or click here to view our full warranty.
At MobileAutoRepair.com, we use a combination of flat rate pricing and detailed assessments to provide accurate estimates. We base our pricing on book times using industry-standard resources like Alldata™ and Mitchell™. This ensures that our labor rates are consistent with industry norms and reflect the time required to complete the job.
Our estimates also factor in the distance traveled and fuel costs, which are included in the overall service fee to cover the logistics of coming to your location.
For parts, we provide the best possible prices for both OEM (Original Equipment Manufacturer) and aftermarket parts, based on availability and proximity to your location. This ensures that you receive high-quality parts at competitive prices.
If you have any questions or need more details about your estimate, please don’t hesitate to contact us!
Yes, the diagnostic charge is always credited towards the repair if you choose to proceed with our services. However, please note that we have a minimum diagnostic fee. If you decide not to proceed with the repair, you will still be responsible for this minimum charge along with the diagnostic fee.
For electrical diagnostics, the credit towards the repair may vary. Due to the complexity and time involved in diagnosing electrical issues, these diagnostics are typically not credited towards the repair. Ultimately, this is at the discretion of the mechanic handling your vehicle.
For all other diagnostic services, you can be assured that the fee will be applied as a credit towards the cost of the repair if you choose to have the work done with us.
Yes, MobileAutoRepair.com is BBB accredited. We are committed to maintaining high standards of customer service and transparency.
If you’ve had a positive experience with us and choose to leave a positive review on our BBB page, you will automatically receive a $99 credit towards your next repair. This credit is valid indefinitely, so you can use it whenever you need it.
We appreciate your feedback and look forward to continuing to provide you with excellent service! (link to BBB page once it’s live)