Mobile Auto Repair Services Agreement
Effective Date: Upon acceptance of estimate
1. SERVICE AGREEMENT
By accepting this estimate, you ("Customer") agree to engage Mobile Auto Repair ("Company," "we," or "us") to perform the automotive repair services described in the estimate. This agreement constitutes a binding contract between Customer and Company.
2. PRICING AND PAYMENT
2.1. The prices quoted in the estimate are valid for 30 days from the date of issuance.
2.2. A deposit payment is required before work commences. The deposit amount is calculated based on our standard deposit policy and is clearly indicated in your estimate.
2.3. The final balance is due upon completion of services.
2.4. Prices may be subject to adjustment if additional work is required or parts prices change. Customer will be notified of any price changes before proceeding with additional work.
2.5. Payment can be made via credit card, debit card, or approved payment plans (Klarna, Afterpay, Affirm).
2.6. All payments are processed securely through our payment processor, Stripe.
3. SERVICE SCHEDULING
3.1. Services will be scheduled after deposit payment is received and estimate is signed.
3.2. We will make reasonable efforts to complete services within the estimated timeframe.
3.3. Delays may occur due to parts availability, weather conditions, or unforeseen mechanical issues.
3.4. Customer will be notified promptly of any significant delays.
4. CUSTOMER RESPONSIBILITIES
4.1. Customer must provide accurate vehicle information and description of issues.
4.2. Customer must ensure vehicle is accessible at the scheduled service location.
4.3. Customer must provide a safe working environment for our technicians.
4.4. Customer is responsible for removing all personal items from the vehicle before service.
5. WARRANTY
5.1. All repairs come with our standard warranty as described in the estimate.
5.2. Warranty covers defects in workmanship and parts supplied by us.
5.3. Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
5.4. Customer must report warranty claims within the warranty period.
5.5. Extended warranty options may be available for purchase at checkout.
6. LIMITATION OF LIABILITY
6.1. Company's liability is limited to the cost of services provided.
6.2. Company is not liable for consequential damages, including but not limited to loss of use, loss of time, or inconvenience.
6.3. Company is not liable for pre-existing conditions not disclosed by Customer.
6.4. Company is not responsible for personal property left in the vehicle.
7. CANCELLATION AND REFUNDS
7.1. Customer may cancel services before work begins with 24 hours notice.
7.2. Deposits are refundable if cancellation occurs before parts are ordered or work begins.
7.3. Once work has commenced or parts have been ordered, deposits are non-refundable.
7.4. If Customer cancels after work has begun, Customer is responsible for work completed and parts ordered.
7.5. Company reserves the right to cancel services if Customer fails to meet payment obligations or other terms of this agreement.
8. AUTHORIZATION
8.1. By signing the estimate, Customer authorizes Company to perform the services described.
8.2. Customer authorizes Company to test drive the vehicle as necessary.
8.3. If additional repairs are needed, Company will obtain Customer approval before proceeding.
9. DISPUTE RESOLUTION
9.1. Any disputes will be resolved through good faith negotiation.
9.2. If negotiation fails, disputes will be resolved through binding arbitration.
9.3. Customer agrees to waive the right to participate in class action lawsuits.
10. PRIVACY AND DATA
10.1. Company collects and stores customer information necessary to provide services.
10.2. Customer information is protected and not shared with third parties except as necessary to provide services (e.g., payment processing).
10.3. Customer may access their information through the customer portal.
11. MODIFICATIONS TO TERMS
11.1. Company reserves the right to modify these terms with reasonable notice.
11.2. Modifications will not affect services already under contract.
12. DIGITAL SIGNATURE
12.1. Customer's digital signature on the estimate constitutes legal acceptance of these terms.
12.2. Digital signatures have the same legal effect as handwritten signatures.
13. GOVERNING LAW
13.1. This agreement is governed by the laws of the state where services are performed.
13.2. Any legal actions must be brought in the appropriate jurisdiction.
14. ENTIRE AGREEMENT
14.1. This agreement, along with the estimate, constitutes the entire agreement between Customer and Company.
14.2. No verbal agreements or representations outside this written agreement are binding.
15. ACKNOWLEDGMENT
By clicking "I Accept Terms and Conditions" below, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
END OF TERMS AND CONDITIONS
You have reached the end. You may now accept the terms.
